Yes. If for any reason you are not completely satisfied with your purchase, we will assist you with a refund or exchange in accordance with our Returns Policy.
To be eligible for an exchange or return, products must be returned within 14 days of the original delivery date and be in a resaleable condition. This means items must be:
- Unused
- Undamaged
- In their original condition
- Returned with any original packaging where applicable
Online Purchases
Only products purchased directly through sherrin.com.au are eligible to be returned through our online returns process.
Purchases from Retailers
If you purchased your product from one of our authorised retailers or stockists, the item must be returned directly to the original place of purchase. Please ensure you have your proof of purchase available, as retailer return policies may vary.
Refund Processing Time
Once your returned item has been received and assessed, please allow up to 14 days for:
- Your refund to be processed and credited back to your original payment method, or
- An online store credit to be issued, where applicable.
Need More Information?
For complete details on eligibility, return conditions, exclusions, and the returns process, please refer to our Returns Policy.
Our goal is to make returns and exchanges as simple and hassle-free as possible, ensuring you can shop with confidence when purchasing official Sherrin footballs and accessories online.