Once you have placed your order and received your order confirmation, your order can only be cancelled if your order has yet to be despatched. Contact customer service on 1300 654 766 or email us. If your order has been despatched and you wish to exchange or return your order please refer to the Returns and Exchanges Policy.
Articles in this section
- Can I make a change to an existing order?
- How do I cancel my order?
- What forms of payment do you accept?
- What if my credit card shows multiple charges?
- Can I order by phone or email?
- My order isn't processing. What can I do?
- Is it safe to use my credit card on sherrin.com.au?
- How do I use a promotional code?
- I have seen the same product on another site. Do you price match?
- What if the item I am looking for is not shown on the website?