Sherrin aims to provide our customers with the absolutely best shopping experience possible. If you have received an error message when trying to place an order, we recommend checking the below possible scenarios before attempting to place another order.
- The security code for your card is incorrect. For Visa, MasterCard this is the LAST 3 digits on the back of your card.
- The credit card used is Valid and within its expiry date
- You have attempted to process a sale multiple times in a 5 minute period
If you continue to face issues with placing your order, please contact our Customer Service department at 1300 654 766 between 9:00 am — 5:00 pm (AEST), Monday through Friday and one of our Customer Service reps will be glad to assist you.